The FTC claim window for the $2.5 billion Amazon Prime settlement closed on Monday, July 27, 2026. New claims are no longer being accepted.
If you filed in time: payments are issued only after the settlement administration completes, which typically takes months rather than weeks. Watch for official communication from the administrator, and note that nobody legitimate will ask you to pay a fee to release your payment - that is the most common scam that follows a closed settlement.
If you missed it: the window cannot be reopened for this settlement. Other claims are still open - see below.
Deadline is Monday, July 27, 2026. If you had Amazon Prime between 2019 and 2025, you may be owed up to $51 from Amazon’s $2.5 billion FTC settlement — but the claim window for this phase closes in days. Here is exactly who qualifies and how to file.
Am I Eligible? The Three Tests
All three must be true for this claims phase:
| # | Requirement |
|---|---|
| 1 | You are a US consumer who signed up for Prime between June 23, 2019 and June 23, 2025 |
| 2 | You used MORE than three but FEWER than 10 Prime benefits in any 12-month period in that window ← this is the one people get wrong |
| 3 | You enrolled through — or tried to cancel via — one of the flows the FTC challenged: the universal Prime decision page, the shipping selection page, single page checkout, or the Prime Video enrollment flow |
Test 2 is the sticking point. It is a narrow band, not a floor: if you barely used Prime (3 or fewer benefits) you are outside it, and if you were a heavy user (10 or more) you are also outside it. The settlement targets people who were enrolled without really wanting it — light-but-not-zero usage.
How Much Money? Up to $51
The maximum per person is $51. Two things determine what you actually get:
- How many approved claims come in — the pool is divided
- How much you paid in Prime fees during the relevant period
So treat $51 as a ceiling, not a promise.
How to File Before Monday
- Start at the official source: the FTC directs consumers to ftc.gov/Amazon. Going through the FTC link avoids lookalike scam sites — and settlement deadlines always attract them.
- If you got a claim notice (email or mail), follow the instructions on your claim form — it may contain a claim ID that pre-fills your details.
- Choose your payment method on the form: check, PayPal or Venmo.
- Never pay a fee to file a claim. Legitimate settlement claims are free.
When Does the Money Arrive?
Payments are expected in late 2026. No specific mailing date has been announced, so filing now and waiting is the process — there is no way to speed it up.
What the Case Was About
The FTC sued Amazon in 2023, alleging the company enrolled tens of millions of customers in Prime without their knowledge or consent, and then made the subscription deliberately difficult to cancel — the pattern regulators call a “dark pattern.” Amazon agreed to a $2.5 billion settlement, of which this consumer refund program is a part.
Also open right now: the Fidelity data breach settlement closes on the same day, July 27, and the Costco email settlement runs to August 24 (Washington residents only).
Frequently Asked Questions (FAQ)
What is the deadline?
Monday, July 27, 2026.
Am I eligible?
US consumer, signed up June 23, 2019 – June 23, 2025, used more than 3 but fewer than 10 Prime benefits in any 12-month period, and enrolled/attempted to cancel through one of the FTC-challenged flows.
How much will I get?
Up to $51 — the final figure depends on total approved claims and the Prime fees you paid.
Where do I file?
Through the official settlement site; the FTC points people to ftc.gov/Amazon. Filing is free.
How will I be paid?
Check, PayPal or Venmo — your choice on the claim form. Payments expected late 2026.
What did Amazon do?
The FTC alleged Prime enrollments without knowledge or consent, and a deliberately difficult cancellation process. Amazon settled for $2.5 billion.
Deadline, eligibility criteria and payout details per FTC guidance and reporting by Time, CNBC Select, Yahoo Finance and Quartz, July 2026. Verify your own eligibility and file only through the official settlement channel linked from ftc.gov/Amazon — this article is informational, not legal or financial advice. Photo: Amazon app on a phone (Unsplash).
